Exchange Online Having Downtime Problems Again
Exchange Online, the hosted version of Microsoft's e-mail system, ran into technical problems again on Thursday, the latest in a series of downtime and performance hiccups.
Thursday's problems apparently began at around noon Eastern Time, affecting users in North America, and at close to 5 p.m. seemed still unresolved, prompting frustrated IT administrators to post complaints connected various word forums.
A Microsoft official posted the following message to any of the discussion duds: "As of this morning, we are investigation reports of intermittent mail flow issues affecting Exchange Online users served from the Americas data center."
The outages affected 1 percent of all Exchange users, Microsoft said in an e-mail shortly after 5:30 p.m.
"Currently complete unaccustomed inbound and outbound messages are delivering as expected; however thither is a tiny percentage that remain in the waiting line awaiting delivery. Sounding resolution of the issue is matter-of-course not long," the company said.
A spokeswoman said Microsoft doesn't disclose how many Exchange Online users at that place are. In October last year, Betsy Webb, general manager of Microsoft's Online Services division, told IDG News Service on that point were 40 billion paid destruction-user seating of Microsoft Online Services, of which Commute Online is a contribution.
The current problems get along a day later Microsoft trumpeted in a news conference that the urban center and county of San Francisco chose Switch over Online concluded competing cloud-hosted options from Google and IBM.
Two days ago, Microsoft was still doing damage control after the series of technical problems that rocked Exchange Online last week.
"I want to again sincerely justify for the inconvenience last week's issues caused you, our customers and partners," wrote Dave Thompson, corporate frailty president of Microsoft Online Services and principal orchestrate of Microsoft's Patronage Productiveness Online Suite (BPOS), which includes Exchange Online.
Microsoft is getting ready to release a major upgrade to BPOS, called Office 365, before the close of the class. Information technology is designed to mount a stronger front against Google's Apps hosted collaboration and communication suite.
Information technology professionals get nervous when they hear about performance and availability problems with swarm-hosted services. CIOs, IT managers and network administrators throw little or no control over the downtime of hosted applications, but that doesn't stop end users from whiny loudly to them. IT departments sometimes campaign alcoholic for their companies to tak mist applications, and their reputations are tied to how those applications perform.
Distribution channel partners that resell and implement these applications also oft find themselves in the crosshairs when outages occur.
Source: https://www.pcworld.com/article/491608/exchange_online_having_downtime_problems_again.html
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